iTunes 7.7 AppleMobileDeviceHelper Error in Vista

By

iSmashPhone.com

– 07/14/2008Posted in: iPhone Hacks

Some of our readers have notified us of the following message on Windows Vista after upgrading to iTunes 7.7:

AppleMobileDeviceHelper has stopped working.

We’re yet to figure out the cause of problem, but here’s a quick solution which seems to work.

You need to run iTunes as administrator

1. Find the folder where you installed iTunes
2. Find the file called iTunes.exe
3. Right mouse click on iTunes.exe
4. Select run as adminsitrator
5. Follow additional prompts (entering admin password, running as admin all the time, etc)

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Tags: AppleMobileDeviceHelper, Error, Fix, how to, iTunes 7.7, MobileDeviceHelper Stopped Working, solution, troubleshooting, Vista

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14 Comments

1. Reply

   Billy

   Posted July 14, 2008 at 8:18 AM

   Big thanks, my problem solved

2. Reply

   BigJellyFish

   Posted July 14, 2008 at 9:29 AM

   I never got applemobiledevicehelper error before iTunes 7.7
   Running iTunes as admin solved my problem, I do not get applemobiledevicehelper error anymore.

3. Reply

   Dave

   Posted July 19, 2008 at 3:35 PM

   Thanks. I was going crazy trying to figure something out.

4. Reply

   kingsnackysnack

   Posted July 19, 2008 at 4:22 PM

   Running as Admin didn’t solve the problem for me, my suggestion is don’t install 7.7.

5. Reply

   emfitz

   Posted July 22, 2008 at 1:08 AM

   For some reason i cannot find/ do not have the file itunes.exe
   This whole thing is extremely frustrating, I am second guessing ever getting vista.

6. Reply

   Shay

   Posted July 23, 2008 at 10:59 PM

   Thank you so much for the advice!! The admin thing worked like a charm!!!! =)

7. Reply

   Shay

   Posted July 23, 2008 at 11:01 PM

   The iTunes.exe should be lcoated in your C drive under Program Files and in the iTunes folder. It is the icon that you normally associate with iTunes (silver record and blue music note). The .exe part is not actually part of the file name! Hope that helps =)

8. Reply

   Bill

   Posted July 24, 2008 at 12:53 PM

   Running as Admin did not solve the problem!
   I tried to de-installed the update, but then I got a message that the play-list had been made with a newer version and the program would not start. I re-installed the update and cannot solve the problem. It is very bad because the AppleMobileDeviceHelper tries to launch all the time and if you ignore it, it just keeps bringing up new instances of the installer.
   Well- somebody came up with a new way to ruin people’s day!

9. Reply

   jp

   Posted July 27, 2008 at 8:37 PM

   i tried everything!!! and it still doesnt work….but if i install the older version of itunes will it go away and will i still be able to update my iphone?

10. Reply

    gameking76

    Posted July 28, 2008 at 6:00 PM

    Thanks very much for the advice, it’s worked a treat! I was pulling my hair out, it was so annoying!

11. Reply

    Chris Isherwood

    Posted July 31, 2008 at 6:09 AM

    So this has been happening to me since i installed Itunes – if the run as admin thing doesn’t work, does anybody know where i can get an older version of itunes?

12. Reply

    Chris Isherwood

    Posted July 31, 2008 at 6:10 AM

    So this has been happening to me since i installed Itunes – if the run as admin thing doesn’t work, does anybody know where i can get an older version of itunes?

13. Reply

    iSmashPhone

    Posted July 31, 2008 at 10:53 AM

    @Chris, looks like website below has links to old iTunes version (we have not tested for viruses or spyware so use at your own risk)
    Hope it will fix your AppleMobileDeviceHelper Error in Vista

14. Reply

    aslanyurek

    Posted May 9, 2009 at 4:54 AM

    problem is solved. thanks to apple for this problem, we need some stuff to make our life harder.