You know that data plan you’ve been using on your iPhone 3G? The one that isn’t standard for the iPhone 3G? Well, AT&T knows, as evidenced by this nice email it sent to one of its customers:
Subject: Important information regarding your iPhone 3G
The new AT&T – Your world. Delivered.
Our service records indicate that you are using an iPhone 3G with a data plan designed for other devices.
To avoid unexpected data overage charges and enable Visual
Voicemail, please contact your telecom manager, or an AT&T
representative at 1-800-331-0500.
Thank you for choosing wireless from AT&T. We appreciate your business.
AT&T Customer Service
Translation: "Instead of using a much better and faster data plan on our network, please default to the sub-par service that we intended for your sleek, expensive, high-profile convergence device. Thank you."
Source: Boy Genius Report