iPhone: Failure Is Not An Option. (Compared to Blackberry and Treo, That Is…)

A study carried out by a mobile-phone warranty firm has found that iPhones have a lower rate of failure in their first year of use than Blackberries or Treos.

This image described by iPhone, BlackBerry, Treo, SquareTrade, failure rates, FailureRate2_610x315
The SquareTrade study looked at more than 15,000 handsets that were
covered by the company's policies. It found iPhones had a malfunction
rate of 5.6 percent in the first year, compared to 11.9 percent for
Research In Motion's BlackBerry smartphones. Palm's Treos fared even
worse, with 16.2 percent having some sort of malfunction in the first
12 months of use.  Also noted: fewer than half-a-percent of
iPhone owners reported battery problems after a year of use, compared
with around 1 percent for BlackBerry and Treo users.

Keep in mind that the study looked at smart handsets over a two-year period — and since it hasn't been around for two years, the iPhone's failure rate had to be extrapolated from current data.  Additionally, the study found that 12 percent of iPhone users reported accidental damage to their handsets
within the first year of use–the average for other handsets is 9

"It's likely that any iPhone owner can guess the reason iPhone
accidents are so common," the authors wrote. "After two minutes of
handling an iPhone, it's impossible to escape noticing that the
handsets are incredibly slippery. The form doesn't help, either. The
dimensions make for a difficult grip, especially for those with small
hands. These two factors conspire to make the iPhone more accident
prone than just about any other handset model we've seen."

So far, no comment from either RIM (the Blackberry's creator) or the House of Jobs.

[Via cNet]

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