We have been getting a lot of iPhone questions from our readers. Based on feedback from you guys, it's clear that our iPhone Support chat sessions have been very helpful. From now on we'll be posting regular iPhone Support updates based on questions we've received from our readers. We would like to use this post as a away to collect even more iphone support type questions, since we know you have lots of them.
iPhone Support Question: I have purchased a ringtone in iTunes but it does not show on my iPhone. How do I fix that?
Answer: Most likely you do not have the option "Sync ringtones" set in iTunes.
Follow these steps:
1. Connect your iPhone to your computer
2. Click on your iPhone under devices in iTunes (left side panel)
3. Click on the Ringtones tab
4. Make sure to select "Sync Ringtones" (choose "All ringtones" or "Selected ringtones")
iPhone Support Question: I am thinking of buying an iPhone but I am not sure if I can listen to FM radio stations.
Answer: The app store has multiple applications which provide radio station streaming directly to your device.
Click here to see list of an app as an example.
You need to make sure that your favorite radio station is supported by one of these apps.
Once confirmed, you will be able to listen to your radio station of choice via your iPhone. Keep in mind that you will need an active internet connection on your iPhone (3G or WiFi) in order to listen to streaming radio.
iPhone Support Question: iTunes crashes when I connect my iPhone. What do I do?
Answer: Some people have this problem after upgrading iTunes after jailbreaking their iPhone.
The solution to this problem is very simple, follow the steps below:
1. Launch iTunes
2. Select ‚ÄúDeauthorize Computer‚Äù from the Store menu
3. Enter your iTunes Store Account ID and Password, then click the Deauthorize button
4. Next, choose ‚ÄúAuthorize Computer‚Äù from the Store menu
5. Enter your iTunes Store Account ID and Password, then click the Authorize button
iPhone Support Question: I use Windows Vista 64 bit and redsn0w does not finish the jailbreaking process. What do I do?
Answer: It has been reported that redsn0w 0.7.2 does not work properly with Windows Vista 64 bit (not for all the users). Try Windows Vista 32 bit or Windows XP instead.
iPhone Support Question: How do I send an attachemt via Yahoo Mail or Gmail on my iPhone?
Answer: The iPhone does not support email attachment sending unless it comes directly from a native app. If you are referring to the ability to attach files like MS Word documents, Excel, etc., then there are some available solutions. There is an application for jailbroken iPhones which allows you to do this. We will describe it in much greater detail in a separate article.
We would like to thank all the users who contributed in some shape or form to the questions and answers. If you have comments please post them in comments below. If you have questions, post them via Twitter or visit our iPhone Support page.