Some of you may remember when Skype had a major outage last week. It sucked big time, because it slowed down communication between the iSmashPhone crew. Friends of ours with other sites missed a podcast interview, and we are sure that there were quite a few people out there who had business stuff to attend to, but were unable to get to.
Well, Skype making it up to users by sending out credits for free 30-minute calls to many of their popular countries. That means if you want to make a 30-minute call to China, you can definitely do it with this credit.
Users just have to navigate to the website and login. From there, they enter their voucher code (which should be in the email Skype sent out to users who experienced the outage).
Here's the email message:
To our valued customers:
As 2010 draws to a close, I would like to take a moment to thank each of you for your patience, understanding, and support during Skype‚Äôs recent outage.
We know how important your Skype conversations are to you and we take any disruption to our service very seriously. We are pleased to confirm that Skype is back to normal allowing you to connect with friends, co-workers, family and loved ones.
As a valued customer of Skype, we would like to offer you a sincere apology and offer you our gratitude with a credit voucher worth a call of more than 30 minutes to a landline in some of our most popular countries, such as USA, UK, Germany, China, Japan. Or spend it however you like on Skype.
To redeem your voucher:
1. Go to skype.com/go/voucher
2. Enter your Skype username and password
3. Enter your unique voucher code and click redeem
Nice to see that they are trying to make it up to their users.