iPhone 5: Purple Lens Flare Means You’re Holding it Wrong

iPhone 5 purple camera

(Image Credit: Cult of Mac)

That’s a cruddy response. The iPhone 5 has a problem with purple lens flares. We’ve seen it quite a bit in reports this past week.

Someone got in touch with Apple about the purple lens flair problem in the iPhone 5.

Looks like people just aren’t taking pictures correctly.

Here is the response from Apple Support:

Dear Matt,

Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5’s camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am – 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********@apple.com.

Sincerely,
Debby
AppleCare Support

That’s it? Angle the camera away from the light source? Thanks, Apple, we will keep that in mind next time.

[via Gizmodo]

About 8bitjay

Google + Profile