iPhone 5 Quality Control over Scratching Increases — Causing Delays


It seems that the iPhone 5 is under increased quality control standards thanks to the whole scuffgate thing. Some black iPhone 5 units were arriving with scratches out of the box. This is of course unacceptable. Wear and tear is one thing, but a brand new phone being scratched in the box it shipped in is another. So, yes, the good news is that Apple is correcting this issue. The bad news?

According to reports, this is causing a delay. Here’s a portion of a story from Bloomberg (via MacRumors):

The scrapes, which sparked complaints with the iPhone’s debut last month, are due to Apple’s decision to use a type of aluminum that helps make the smartphone thinner and lighter. Senior Apple managers told executives at Foxconn near the end of September to tighten production standards, said the person, who asked not to be named because the matter was private.

Stricter benchmarks have hampered production of the iPhone 5’s anodized aluminum housings, forcing Foxconn’s Hon Hai Precision Industry Co. to idle factories, the person said.


Well, that’s kind of good news? Right? Hey, let’s be honest here. When it really comes down to it, I’d rather wait an extra XX amount of weeks or whatever than get a new phone that’s scratched, or scratches very easily through regular wear and tear.

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